What 1qqq Stands Behind
1qqq operates as a cricket betting and casino platform for players in Bangladesh. We believe gambling works best when it stays fun and voluntary. That means giving every player real, usable tools — not just a policy page — to manage how they play. If gambling has stopped being enjoyable for you, the guidance below is here to help.
Our responsible gaming framework covers deposit controls, session time-outs, self-exclusion, age verification, and direct support channels. These tools are available to every 1qqq account holder at no cost and without penalty.
Signs That Something Has Changed
Problem gambling rarely announces itself. It tends to creep in through small habit changes. If you recognise several of the patterns in the table below, it may be time to pause and talk to someone.
| Area | What to watch for |
|---|---|
| Money | Spending more than you planned, chasing losses to "break even," borrowing money for deposits |
| Time | Missing work, meals, or sleep because of gaming sessions; opening the app the moment you wake up |
| Mood | Feeling anxious, irritable, or restless when not playing; lying to family about how much time you spend |
| Thinking | Believing you have a "system" that guarantees wins; replaying lost bets repeatedly in your head |
| Control | Trying to cut back but failing; gambling to escape stress rather than for enjoyment |
Quick check: If three or more of the above feel familiar right now, please use the self-exclusion option below or contact our support team directly. No questions asked.
Tools Built Into Your 1qqq Account
Every 1qqq account includes the following protective features. You can activate them through the Account Settings section after logging in, or by writing to [email protected].
Deposit Limit
Set a daily, weekly, or monthly cap on how much you can deposit. Increases take 48 hours to apply. Decreases take effect immediately.
Loss Limit
Cap how much you can lose in a given period. Once reached, 1qqq locks your account from further wagers until the period resets.
Session Time Limit
Set a maximum session duration. When the timer ends, you are logged out automatically and must wait a set cooling-off period before re-entering.
Reality Check Reminders
Enable pop-up reminders every 30, 60, or 90 minutes that show your current session duration and net result, so you can decide whether to continue.
Cooling-Off Period
Take a break from 24 hours up to 90 days. During this window you cannot log in, deposit, or place bets. Bonuses are paused, not forfeited.
Self-Exclusion
Permanently close your account or exclude for 6 months, 1 year, or 5 years. See the section below for the full process.
How to Self-Exclude from 1qqq
Self-exclusion is a firm commitment. Once activated, 1qqq will refuse re-registration attempts and will close any new accounts opened during the exclusion period if the same identity is detected.
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1
Contact our support team
Reach out via 24/7 Live Chat or email [email protected]. Tell us you want to self-exclude and your preferred duration: 6 months, 1 year, 5 years, or permanent closure.
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2
Verify your identity
Provide your registered mobile number and the name on your account. This prevents accidental exclusions and ensures the right account is locked.
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3
Receive confirmation
1qqq will confirm exclusion within 2 hours. Your account is locked immediately upon confirmation. Any pending withdrawal of your remaining balance will be processed normally within the standard withdrawal window.
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4
Reactivation (if applicable)
After the exclusion period ends, you must actively request reactivation by emailing support. There is a mandatory 7-day reflection period before access is restored. Permanent closures cannot be reversed.
During a self-exclusion, any active bonuses are voided. Funds already in your withdrawal queue are unaffected and will be released to your bKash, Nagad, Rocket, or Upay account as normal.
Understanding Deposit and Loss Limits on 1qqq
The minimum deposit at 1qqq is ৳450 and the maximum daily withdrawal is ৳2,20,000. Deposit limits you set yourself override these platform defaults. Here is how the two interact:
- Your limit is always the lower figure. If the platform allows ৳10,000 per day but you have set a ৳3,000 personal limit, the ৳3,000 applies.
- Lowering a limit is instant. You set ৳1,000 today and it takes effect immediately, even mid-session.
- Raising a limit has a 48-hour delay. This gives you time to reconsider before the higher cap activates.
- Loss limits reset at midnight (UTC+06). Bangladesh time is used for all daily period calculations.
If you want to adjust your limits, go to Account → Responsible Gaming → Limits after logging in, or ask the live chat team.
1qqq Is for Adults Only
You must be 18 or older to open an account and play on 1qqq. This applies to all players in Bangladesh without exception. If we have reason to believe an account is used by a minor, it is suspended immediately and all funds are withheld pending investigation.
What you can do as a parent or guardian
- Keep your 1qqq login credentials private — do not share your password with anyone under 18.
- Use device-level parental controls (available on Android 6.0+ which is the minimum for the 1qqq app) to restrict access to gambling apps.
- If you believe a minor has accessed a 1qqq account, email us at [email protected] immediately. The account will be frozen while we investigate.
Account Verification and Its Role in Player Protection
KYC (Know Your Customer) checks are required before your first withdrawal. Accepted documents are: National ID Card (NID), Passport, or Driving Licence. The review takes up to 12 hours.
Verification serves a protective function beyond compliance. It confirms that the person withdrawing funds is the same person who deposited them, reducing the risk of account takeover and financial harm to the account holder. If a document check raises concerns about age or identity, the account is paused and 1qqq support will reach out directly.
Who to Contact — Inside and Outside 1qqq
Our support team is available 24/7 and trained to handle responsible gaming requests without judgment. For independent counselling, consider reaching out to a problem gambling helpline in Bangladesh.
Response time for responsible gaming requests via email is within 2 hours during peak hours; self-exclusion requests are actioned within 2 hours at any time of day.